Pegah Mirzadeh
International humanitarian project
My Role
-
UX researcher,
-
Lead UX designer
-
Stakeholders management
My Responsibilities
-
User research,
-
Contextual Wireframing,
-
Prototyping,
-
Usability testing,
-
Presenting to stakeholders,
-
User journey
Project Duration
24 months
UNDER NDA
During 2023 and 2024, I was assigned as a UX/UI expert to consult on a few-million-dollar IT project for the internal use of an international humanitarian organization.
​This project was based on Microsoft (OOTB and Canvas app) technology. It resulted from collaboration between 6 different business lines, from UX design to Business analysts, technology experts, and project managers. In this collaboration, as a UX expert, I was involved in:
-
Contextual user research,
-
Identifying more than 15 user profiles and personas,
-
Organizing > 54 user research workshops,
-
Identifying >100 user journeys,
-
Improving client-consultant relationship,
-
Design a user-friendly solution,
-
Agile UX,
-
Organize and perform usability tests,
-
Design solutions based on Microsoft technology (Canvas app and OOTB),
-
UI design,
-
Creating e-learning material for change management,
-
Collecting user feedback and refining solutions.
​
Don't hesitate to contact me for an interview to discuss our outcomes.