Pegah Mirzadeh
International Humanitarian Project
International Humanitarian Project
UNDER NDA
During 2023 and 2024, I was assigned as a UX/UI expert to consult on a few-million-dollar IT project for the internal use of an international humanitarian organization.
Don't hesitate to contact me for an interview to discuss our outcomes.
This project was based on Microsoft (OOTB and Canvas app) technology. It was a result of collaboration between 6 different business lines, from UX design to Business analysts, from technology experts to project managers. In this collaboration, as a UX expert, I was involved in:
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Contextual user research,
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Identifying more than 15 user profiles and personas,
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Organizing > 54 user research workshops,
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Identifying >100 user journeys,
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Improving client-consultant relationship,
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Design a user-friendly solution,
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Agile UX,
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Organize and perform usability tests,
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Design solutions based on Microsoft technology (Canvas app and OOTB),
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UI design,
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Creating e-learning material for change management,
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Collecting user feedback and refining solutions.