My client is a consulting firm in Switzerland that struggles with its internal skill-matching task. The overload of data flow, excess of unnecessary communication, and lack of data accuracy in the skill-matching process. The offered solution consists of web-based software focusing on employee skill management and improving the task force's matching process. The project aims to design a centralized internal platform to help the recruiting office enhance the internal matching process.
UX researcher, Lead UX designer and contact to stakeholders
User research, competitive analysis, wireframing, prototyping, usability testing, presenting to stakeholders, user journey
Research and Understanding
For the research part of the project, we already prepared three sets of questionnaires for different parties in this project, including recruiting team, people unit leads (PUL), and consultants. Apart from questionnaires, we had several one-to-one usability tests with each party to evaluate the status of the available solution for heuristic evaluation purposes. In the next step, affinity diagrams and main problems were detected.
Personas and user stories
The main user was identified as recruiting team, with the main task of skill matching for client opportunities. The secondary user group was categorized as informative users, including people unit leads (PULs) and consultants, to have limited access to the platform to check about the possible opportunities and status of the offers.
Competitive Analysis and Market Search
Meanwhile, we had done lots of market research on possible and competitive solutions were performed to find possibilities and necessities.
A list of design features was created after user research and market search were discussed with stakeholders to find the best set of requirements. Finalized requirements were prepared base on user needs and stakeholder capacity.
transparent presentation of available opportunities
list of available skills and consultants
transparent presentation of current and past clients with the allocation of each employee in these projects
Our UI kit includes iconography, color scheme, buttons, and components used in the design. For typography and cards, we used the Google material design system to ease the development of the final product.